Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241222003425025
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 09:58:24 -0800

Hello Margie,

Thank you for reaching out.

Upon checking with FedEx, your order with the tracking number 770724666561 has been delivered on 12/22/2024.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Margie Hoffman

Customer Order Number: 200012713931928

Purchase Order No: 108934870858516

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Full Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/1701448655

Agent message:   Good day  Designer Living Inc.

Customer's order had been delayed for some days so please do reach out to our mutual customer with more details on the package,

Kind regards

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team