From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 23 Dec 2024 08:27:50 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received  
 #Ref 20241221003224996
Message-Id: <JNYWH1N9YOU4.T3K3CW52MO4K2@eecuswebserver2>
To: "a-19977608D66E4665BB3D07E5A6FFFE58@relay.walmart.com"
	<a-19977608D66E4665BB3D07E5A6FFFE58@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">Alesha&nbsp;</span>-</p><p>&=
nbsp;</p><p>FedEx confirmed delivery of this package, and provided a photo =
of where the package delivered.&nbsp; Unfortunately based on these conditio=
ns, we are unable to assist further with your claim at this time.&nbsp; You=
 may want to file a police report or file a claim with your home owners ins=
urance.</p><p>&nbsp;</p><p>Thank you,</p><p>Jerson</p><p>Customer Service R=
ep.</p><p>Designer Living</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Livin=
g Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><=
p>This is Walmart Customer Care, contacting you on behalf of the customer f=
or the order below. The customer is receiving a copy of this message.</p><p=
><br/></p><p><strong> Customer Name:</strong>&nbsp;Alesha Johnson</p><p><st=
rong>Customer Order Number:</strong>&nbsp;200012615717348</p><p><strong>Pur=
chase Order No:</strong>&nbsp;108930535710835</p><p><strong> Reason for Con=
tact: </strong>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> Item=
 name/number: </strong>&nbsp; Intelligent Design Queen Size Comforter Set, =
9-Piece Bed in a Bag Queen, Coral Bedding Sets with Sheets, Bed Skirt, Bed =
Size: Queen, Actual Color: Coral/56028779</p><p><strong> Agent message: </s=
trong>&nbsp; Hi this is walmart customer care contacting in behalf of the c=
ustomer who wants to issue a refund for this item they never received. plea=
se coordinate within 48 hours. thank you. SCP order number 200012615717348<=
/p><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong></p>=
<p>1. Reply to this message to contact the customer, and do so within 48 ho=
urs, per the guidelines outlined in the <a href=3D"https://sellerhelp.walma=
rt.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketpla=
ce Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqwzAMANDT1J_BkhXJ_vBHmzow6MfYTuDEcmdIXchCx24_2AVeibk6JjUaQRx560XYfE=
WqwFjEhRWsZ8wOdQEMHsUuWhFMi2iRABEgQHA8QFly8UWDVEfk9ER21y3_Dj95e-T9GNbnw7S-t=
qL9eCsRQhBh66_MiZjHy8VdraTxzPM8p9GbPbZenyeyRb_bveu-tVfr93_niNM0vZ_c-TPdbunD=
vCL-BQAA___ABzlX"/></p>=