Subject: RE:Please contact the customer - Other Reason #Ref 20241221003424992
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 08:11:30 -0800

Hello Thanhtram,

Thank you for reaching out.

Unfortunately, it is too late to make any changes to your order as it has already been shipped from our warehouse. We apologize for any inconvenience this may cause.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: thanhtram nguyen

Customer Order Number: 200012796218897

Purchase Order No: 108935519022006

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Twin/Twin XL Size Comforter Sets, 3-Piece Floral Bed Sets for All Season, Pink and Black Dorm College Bedding Comforter Sets for Girls, Bed Size: Twin/Twin-XL, Actual Color: Pink/584087840

Agent message:   Hi seller! This is Walmart.com customer service, customer called in to correct the address on this order. The correct address is: 5000 Culbreath Key Way, apt1-218, Tampa, 33611, FL, USA. Please issue a redelivery to the correct address this time. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team