Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012385820387 #Ref 20241220003224947
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 08:25:46 -0800

Hello Tamera,

The refund has been processed and should take 3-5 business days to appear in your account, depending on your bank's processing time. If you do not see the refund after this period, please contact your bank for further assistance.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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My bank has NOT received the refund!!

Sent from my iPhone

On Dec 20, 2024, at 9:03 AM, Designer Living Inc.

Hello Tamera / Walmart -

Thank you for your email. We have refunded you on Dec. 07, 2024. Please coordninate with your bank.

Thanks,

Jerson

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Dear Designer Living Inc.,

Tamera Snyder wants to connect with you for the order below:

Customer Order Number:  200012385820387

Purchase Order No:  108932020517255

Reason for Contact:  Ask a question

Item name/number:  Serta Plush Cal King Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattress Protector with Dual Controller and 10 Heat Settings White/2892157197

Customer Message:

Where is my refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in theMarketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team