Subject: RE:Re: Message from Walmart.com Customer: Cancel my order, 200012703515458 #Ref 20241219003124939
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 07:43:04 -0800

Hello Ashleigh,

We apologize for the inconvenience regarding your order not being canceled. Our Customer Support team is available Monday to Friday, from 7:00 AM to 3:00 PM.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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I literally canceled it not even 20 minutes after ordering it how come I can’t cancel it .

Sent from my iPhone

On Dec 20, 2024, at 10:30 AM, Designer Living Inc.

Hello Ashleigh / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200012703515458/ Purchase Order No: 108935522678695, as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Kyle

Designer Living Customer Service

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Dear Designer Living Inc.,

Ashleigh Jones wants to connect with you for the order below:

Customer Order Number:  200012703515458

Purchase Order No:  108935522678695

Reason for Contact:  Cancel my order

Item name/number:  Intelligent Design Full/Queen Size Comforter Set, 5-Piece Bedding Sets for All Season, Floral Bedding Comforter Set for Girls, Blue/Purple/42352777

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team