Subject: RE:Message from Walmart.com Customer: Where is my order, 200012599793690 #Ref 20241222003225018
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 07:49:21 -0800

Hello Gabrielle,

Thank you for reaching out.

We would like to inform you that your order is currently in transit. However, there is no estimated time of arrival available at the moment. We sincerely apologize for any delays and the inconvenience this may have caused.

If you have any further questions or need assistance, please don't hesitate to reach out.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

gabrielle primeaux wants to connect with you for the order below:

Customer Order Number:  200012599793690

Purchase Order No:  108933920809781

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Grey Damask Comforter Bed Set with Pillow Shams/1969928701

Customer Message:

Can I have a new shipment if the other is lost?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team