Subject: RE:Please contact the customer - My order is delayed #Ref 20241220003424951
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 20 Dec 2024 09:23:06 -0800

Hello Kateria,

Thank you for reaching out.

We would like to inform you that your order is currently on its way.

If you have any further concerns, please don't hesitate to let us know.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kateria Burgesss

Customer Order Number: 200012768696134

Purchase Order No: 108934981217130

Reason for Contact:  My order is delayed

Item name/number:   Madison Park Essentials 24-Piece Paisley Jacquard Room Bed in a Bag Comforter Set, Queen, Brown/Blue - Brystol All Season Bedroom Set/54393331

Agent message:   My order is delayed. Please let me know its status.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team