From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 20 Dec 2024 08:02:32 -0800
Subject: RE:Re: Re: Re: Re: Re: Re: Message from Walmart.com Customer: Ask a
 question, 200012708936615 #Ref 20241218003224914
Message-Id: <L0TLHBDCXOU4.QOMT3FPFI2J6@eecuswebserver2>
To: "c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com"
	<c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com>
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Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p style=3D"text-wrap-mode: wrap;">Hello -</p><p style=3D"text-wrap-mode: w=
rap;"><br/></p><p style=3D"text-wrap-mode: wrap;">Sure no worries.</p><p st=
yle=3D"text-wrap-mode: wrap;"><br/></p><p style=3D"text-wrap-mode: wrap;">T=
hanks,</p><p style=3D"text-wrap-mode: wrap;">Jerson</p><p><br/></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p></p><p>Hello,</p><p>I didn&#39;t say thank you. I said &#39;yo=
ur welcome&#39;. Since I brought to your attention the fact that your produ=
ct didn&#39;t match description.</p><p><span style=3D"color:#888888"></span=
></p><p>Arshiya Kausar</p><p></p><p><br/></p><p>On Fri, Dec 20, 2024 at 10:=
47=E2=80=AFAM Designer Living Inc. &lt;<a href=3D"mailto:s-A6300E813CF8419C=
893FEDEDF5C68C2D@relay.walmart.com">s-A6300E813CF8419C893FEDEDF5C68C2D@rela=
y.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quote" styl=
e=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);paddin=
g-left:1ex"><p>Hello -</p><p><br/></p><p>Sure no worries.</p><p><br/></p><p=
>Thanks,</p><p>Jerson</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Hello=
,</p><p>I didn&#39;t say thank you. I said &#39;your welcome&#39;. Since I =
brought to your attention the fact that your product didn&#39;t match descr=
iption.</p><p>Arshiya Kausar</p><p><br/></p><p>On Fri, 20 Dec 2024, 10:17 a=
m Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C=
68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF8419C893FEDEDF5C68C=
2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quot=
e" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204)=
;padding-left:1ex"><p>Hello -</p><p><br/></p><p>Sure no worries.</p><p><br/=
></p><p>Thanks,</p><p>Jerson</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p=
>Hello,</p><p>Your welcome.</p><p>Arshiya Kausar</p><p><br/></p><p>On Thu, =
19 Dec 2024, 6:31 pm Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E81=
3CF8419C893FEDEDF5C68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF=
8419C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote =
class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px sol=
id rgb(204,204,204);padding-left:1ex"><p>Hello -</p><p><br/></p><p>This has=
 been noted.</p><p><br/></p><p>Thanks,</p><p>Jerson</p><p><br/></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br/></p><p>Hello,</p><p>If you cannot send replacement of a b=
etter comforter, fine. For future reference, please try to match what you&#=
39;re selling to the pictures you provide on the website to customers.</p><=
p>Regards,<br/>Arshiya Kausar</p><p><br/></p><p>On Thu, 19 Dec 2024, 6:13 p=
m Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C=
68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF8419C893FEDEDF5C68C=
2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quot=
e" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204)=
;padding-left:1ex"><p>Hello-</p><p><br/></p><p>We will wait for the item. O=
nce we receive the item we will process the refund.</p><p><br/></p><p>Thank=
s,</p><p>Jerson</p><p><br/></p><p><br/></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br/></p><p>Okay, so you&#39;re saying return the whole item and buy from =
another seller because your comforter is not made the way it is shown in th=
e picture. Understood.</p><p>Arshiya Kausar</p><p><br/></p><p>On Thu, 19 De=
c 2024, 4:07 pm Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF84=
19C893FEDEDF5C68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF8419C=
893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=
=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rg=
b(204,204,204);padding-left:1ex">This has been noted.<p><br/></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br/></p><p>Hello,</p><p><br/></p><p>Yes, ofcourse. Please see wi=
th comparison of the one shown in the product picture. It falls really flat=
 and has very little stuffing.</p><p><br/></p><p>Regards,</p><p>Arshiya Kau=
sar</p><p><br/></p><p>On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Designer Liv=
ing Inc. &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2D@relay.wal=
mart.com" target=3D"_blank">s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmar=
t.com</a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quote" style=3D"mar=
gin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1=
ex"><p>Hello&nbsp;Arshiya/ Walmart-</p><p><br/></p><p>Thank you for your em=
ail. Can you provide us a photo of the damaged item that you have received?=
</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer Living</p><p><br/><=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer Living Inc.,&nbsp;</p><p=
><br/></p><p>Arshiya Kausar wants to connect with you for the order below:<=
/p><p><br/></p><p><strong>Customer Order Number</strong>:&nbsp; 20001270893=
6615</p><p><strong>Purchase Order No</strong>:&nbsp; 108935398030144</p><p>=
<strong>Reason for Contact: </strong>&nbsp;Ask a question</p><p><strong>Ite=
m name/number:</strong>&nbsp; Intelligent Design Queen Size Comforter Set, =
9-Piece Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Skirt/272604=
441</p><p><br/><br/></p><p><strong>Customer Message</strong>:<br/></p><p>He=
llo, I received the comforter set today, however, the comforter turned out =
to have very little stuffing and is very flat. It is also small for my quee=
n size bed. It does not look at all like the stuffed comforter in the pictu=
re. Would you be able to please
 send me a replacement of the comforter? Arshiya Kausar</p><p><br/></p><p><=
strong>What you need to do now:</strong></p><p>1. Reply to this message to =
contact the customer, and do so within 48 hours, per the guidelines outline=
d in the<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000064=
02#Customer_Service_Requirements" target=3D"_blank">Marketplace Seller Cust=
omer Care Requirements.</a> <br/>2. If there has been no reply to this comm=
unication within 48 hours, Walmart may proactively refund the customer.</p>=
<p><br/><br/></p><p>Thank you,&nbsp;</p><p>Your Walmart Customer Care Team<=
/p><p><br/></p><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp=
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ckquote><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.=
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p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.c=
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