From: "info@designerliving.com" Date: Fri, 20 Dec 2024 07:42:28 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012446587687 #Ref 20241217003124881 Message-Id: <2ZIWDS7CXOU4.KNBNQT25VHQA@eecuswebserver2> To: "c-DDB0CFDDA6BC400E960ADE2E728D66A7@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Mich= elle/ Walmart-

Thank you for all of the in= formation that you have provided. We have contacted FedEx and they informed= us that your package is out for delivery today. Please make your self avai= lable today or to have someone receive the package.

Sincerely,

Kyl= e

Designer Living=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Also, this email is telling me that my= package has already been delivered to check around my home and in the neig= hborhood. But when I am checking on the shipping status, it is showing that= it is still not been delivered. So your email and the shipping status are not matching up.

Michelle stanberry

On Dec 20, 2024, at 7:19=E2=80=AFAM, Michelle Stanberry

=EF=BB=BF The order was not delivered to my home. We live in a = secure, rural area and have a ring camera. It is obvious that if it has bee= n delivered, it was not delivered to the correct address. Since your email = has informed me that this package has been sent and I know that it was not delivered to my home,then I am needin= g a refund on this purchase.

Michelle Stanberry

On Dec 18, 2024, at 10:36=E2=80=AFAM, Designer Livi= ng Inc.

=EF=BB=BF
Hello Michelle / Walmart-

Than= k you for your email. Upon checking with FedEx, your order#:200012446587687/ Purchase order #: = ;108934448254686 with the= tracking#: 770585506077 has been delivered on 12/14/24. We ask that you first check with other family members, = neighbors and around the outside of your home to ensure the package was not= misplaced.

Sincerely,
Kyle
Designer L= iving Customer Service
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Liv= ing Inc.,

Michelle Stanberry wants to connect with = you for the order below:

Customer Order Number: 200012446587687
Purchase Order No:&nbs= p; 108934448254686
Reason for Contact: Where i= s my order
Item name/number: Comfort Spaces Fu= ll Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep= Pocket, 4-Piece/1556913286

Customer Message= :
I still did not receive my package today. I=E2=80=99m= concerned about the long delay before Christmas. Every day I get a message= saying that the package will arrive and every day it does not arrive. Shou= ld I be canceling this order or will it be here soon? =EF=BF=BC

=
What you need to do now:
1. Reply to this mes= sage to contact the customer, and do so within 48 hours, per the guidelines= outlined in theMarketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication w= ithin 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=