From: "info@designerliving.com" Date: Fri, 20 Dec 2024 07:47:10 -0800 Subject: RE:Re: Re: Re: Re: Re: Message from Walmart.com Customer: Ask a question, 200012708936615 #Ref 20241218003224914 Message-Id: To: "c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

Sure no worries.

T= hanks,

Jerson

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Hello,

I didn't say thank you. I said 'yo= ur welcome'. Since I brought to your attention the fact that your produ= ct didn't match description.

Arshiya Kausar

On = Fri, 20 Dec 2024, 10:17 am Designer Living Inc., <s-A6300E813CF8419C893FEDE= DF5C68C2D@relay.walmart.com> wrote:

Hello -

Sure no worries.

Than= ks,
Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello,
<= p>Your welcome.
Arshiya Kausar

On Thu, 19 Dec 2024,= 6:31 pm Designer Living Inc., <s-A6300E813CF8419C893FEDE= DF5C68C2D@relay.walmart.com> wrote:
Hello -

This has been noted.

= Thanks,
Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello= ,
If you cannot send replacement of a better comforter, fine. For fut= ure reference, please try to match what you're selling to the pictures = you provide on the website to customers.
Regards,
Arshiya Kausar<= /p>

On Thu, 19 Dec 2024, 6:13 pm Designer Living Inc., <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> w= rote:
Hello-

We= will wait for the item. Once we receive the item we will process the refun= d.

Thanks,
Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Okay, so you're saying return t= he whole item and buy from another seller because your comforter is not mad= e the way it is shown in the picture. Understood.
Arshiya Kausar
<= p>
On Thu, 19 Dec 2024, 4:07 pm Designer Living Inc., <s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com> wrote= :
This has been noted.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

Hello,

Yes, ofcourse. Plea= se see with comparison of the one shown in the product picture. It falls re= ally flat and has very little stuffing.

Regards,
Ar= shiya Kausar

On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Des= igner Living Inc. <s-A6300E813CF8419C893FEDEDF5C68C2D@rel= ay.walmart.com> wrote:
Hello Arshiya/ Walmart-

Thank you fo= r your email. Can you provide us a photo of the damaged item that you have = received?

Sincerely,
Kyle
Designer Living
=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,&nb= sp;

Arshiya Kausar wants to connect with you for the orde= r below:

Customer Order Number: 20= 0012708936615
Purchase Order No: 1089353980301= 44
Reason for Contact: Ask a question
Item name/number: Intelligent Design Queen Size Comfor= ter Set, 9-Piece Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Ski= rt/272604441

Customer Message:
=
Hello, I received the comforter set today, however, the comforter tu= rned out to have very little stuffing and is very flat. It is also small fo= r my queen size bed. It does not look at all like the stuffed comforter in = the picture. Would you be able to please send me a replacement of the comforter? Arshiya Kausar

<= strong>What you need to do now:
1. Reply to this message to = contact the customer, and do so within 48 hours, per the guidelines outline= d in theMarketplace Seller Cust= omer Care Requirements.
2. If there has been no reply to this comm= unication within 48 hours, Walmart may proactively refund the customer.
=

Thank you,
Your Walmart Customer Care Team<= /p>

<= p>
=