From: "info@designerliving.com" Date: Fri, 20 Dec 2024 07:33:49 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012534318639 #Ref 20241218003424911 Message-Id: To: "c-4FED8ACE09EA4BB5BAA18C79288EB49E@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Zaquaria/ Walmart-

T= hank you for the photo that you have provided, and we apologize for the wro= ng item that you have recevied. We would like to send you a replacement ord= er. If you agree with the resolution provided, can you give us the address = where we will send the replacement?

Sincerely,

= Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Sent from my iPhone

On Dec 19, 2024, a= t 10:49=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF=
Dear Zaquaria,

Thank you for reaching out= to us.

We sincerely apologize for the incorrect item you received. To = assist you further, could you please provide a photo of the package? This w= ill help us investigate the matter promptly.

Thank you for your underst= anding.

= Best regards,
G= iselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Dear Designer Living Inc.,

Zaquaria Johns= on wants to connect with you for the order below:

Customer Order Number: 200012534318639
Purc= hase Order No: 108935289494528
Reason for Con= tact: Ask a question
Item name/number: Comfort Spaces 9-Piece Queen Size Comforter Sets, Floral Bed in a = Bag, Blue/Red Bed Set Comforter Bedding Sets with Sheets and Side Pockets/1= 772840977

Customer Message:
I ordered queen size but what I got is full size what should I do

What you need to do now:
1. Reply to th= is message to contact the customer, and do so within 48 hours, per the guid= elines outlined in the Marketplace Seller Custome= r Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team