From: "info@designerliving.com" Date: Fri, 20 Dec 2024 07:07:33 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012446587687 #Ref 20241217003124881 Message-Id: To: "c-DDB0CFDDA6BC400E960ADE2E728D66A7@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Michelle&= nbsp;/ Walmart -

I hope this email finds you well= . I am reaching out to provide you with an update on the status of your rec= ent order number 200012446587687 = ;and PO 108934448254686= .

Upon reviewing our records, I see that your order is c= urrently in transit and on its way to you. You can track the status of your= order using the FedEX tracking number: 770585506077.

Thank you for your patience and = understanding. We appreciate your business and look forward to serving you = again in the future.

Best regards,

Jerson

De= signer Living Customer Service

info@designerliving.com &nb= sp;

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

The order was not delivered t= o my home. We live in a secure, rural area and have a ring camera. It is ob= vious that if it has been delivered, it was not delivered to the correct ad= dress. Since your email has informed me that this package has been sent and= I know that it was not delivered to my home,then I am needing a refund on th= is purchase.

Michelle Stanberry

On Dec 18, 2024, at 10:36=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF
Hello Michelle / Walmart-

Thank you for your e= mail. Upon checking with FedEx, your order#:200012446587687/ Purchase order #: 108934448254686 with the tracking#: = ;770585506077 has been delivered on 12/14/24. We ask that you first check with other family members, = neighbors and around the outside of your home to ensure the package was not= misplaced.

Sincerely,
Kyle
Designer L= iving Customer Service
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Liv= ing Inc.,

Michelle Stanberry wants to connect with = you for the order below:

Customer Order Number: 200012446587687
Purchase Order No:&nbs= p; 108934448254686
Reason for Contact: Where i= s my order
Item name/number: Comfort Spaces Fu= ll Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep= Pocket, 4-Piece/1556913286

Customer Message= :
I still did not receive my package today. I=E2=80=99m= concerned about the long delay before Christmas. Every day I get a message= saying that the package will arrive and every day it does not arrive. Shou= ld I be canceling this order or will it be here soon? =EF=BF=BC

=
What you need to do now:
1. Reply to this mes= sage to contact the customer, and do so within 48 hours, per the guidelines= outlined in theMarketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication w= ithin 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=