From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 20 Dec 2024 07:17:07 -0800
Subject: RE:Re: Re: Re: Re: Message from Walmart.com Customer: Ask a question,
 200012708936615 #Ref 20241218003224914
Message-Id: <N7BVXS0CXOU4.WQASA2U4Q7L61@eecuswebserver2>
To: "c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com"
	<c-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com>
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<p>Hello -</p><p><br/></p><p>Sure no worries.</p><p><br/></p><p>Thanks,</p>=
<p>Jerson</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Hello,</p><p>Your welc=
ome.</p><p>Arshiya Kausar</p><p><br/></p><p>On Thu, 19 Dec 2024, 6:31 pm De=
signer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C893FEDEDF5C68C2=
D@relay.walmart.com">s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com</=
a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0=
 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello -</p><p><br/>=
</p><p>This has been noted.</p><p><br/></p><p>Thanks,</p><p>Jerson</p><p><b=
r/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Hello,</p><p>If you cannot send rep=
lacement of a better comforter, fine. For future reference, please try to m=
atch what you&#39;re selling to the pictures you provide on the website to =
customers.</p><p>Regards,<br/>Arshiya Kausar</p><p><br/></p><p>On Thu, 19 D=
ec 2024, 6:13 pm Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8=
419C893FEDEDF5C68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF8419=
C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote clas=
s=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;pad=
ding-left:1ex"><p>Hello-</p><p><br/></p><p>We will wait for the item. Once =
we receive the item we will process the refund.</p><p><br/></p><p>Thanks,</=
p><p>Jerson</p><p><br/></p><p><br/></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r/></p><p>Okay, so you&#39;re saying return the whole item and buy from ano=
ther seller because your comforter is not made the way it is shown in the p=
icture. Understood.</p><p>Arshiya Kausar</p><p><br/></p><p>On Thu, 19 Dec 2=
024, 4:07 pm Designer Living Inc., &lt;<a href=3D"mailto:s-A6300E813CF8419C=
893FEDEDF5C68C2D@relay.walmart.com" target=3D"_blank">s-A6300E813CF8419C893=
FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex">This has been noted.<p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p=
>Hello,</p><p><br/></p><p>Yes, ofcourse. Please see with comparison of the =
one shown in the product picture. It falls really flat and has very little =
stuffing.</p><p><br/></p><p>Regards,</p><p>Arshiya Kausar</p><p><br/></p><p=
>On Thu, Dec 19, 2024 at 11:45=E2=80=AFAM Designer Living Inc. &lt;<a href=3D=
"mailto:s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com" target=3D"_bl=
ank">s-A6300E813CF8419C893FEDEDF5C68C2D@relay.walmart.com</a>&gt; wrote:<br=
/></p><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;b=
order-left:1px solid rgb(204,204,204);padding-left:1ex"><p>Hello&nbsp;Arshi=
ya/ Walmart-</p><p><br/></p><p>Thank you for your email. Can you provide us=
 a photo of the damaged item that you have received?</p><p><br/></p><p>Sinc=
erely,</p><p>Kyle</p><p>Designer Living</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br/></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>Arshiya Kau=
sar wants to connect with you for the order below:</p><p><br/></p><p><stron=
g>Customer Order Number</strong>:&nbsp; 200012708936615</p><p><strong>Purch=
ase Order No</strong>:&nbsp; 108935398030144</p><p><strong>Reason for Conta=
ct: </strong>&nbsp;Ask a question</p><p><strong>Item name/number:</strong>&=
nbsp; Intelligent Design Queen Size Comforter Set, 9-Piece Bed in a Bag Que=
en, Navy Bedding Sets with Sheets, Bed Skirt/272604441</p><p><br/><br/></p>=
<p><strong>Customer Message</strong>:<br/></p><p>Hello, I received the comf=
orter set today, however, the comforter turned out to have very little stuf=
fing and is very flat. It is also small for my queen size bed. It does not =
look at all like the stuffed comforter in the picture. Would you be able to=
 please
 send me a replacement of the comforter? Arshiya Kausar</p><p><br/></p><p><=
strong>What you need to do now:</strong></p><p>1. Reply to this message to =
contact the customer, and do so within 48 hours, per the guidelines outline=
d in the<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000064=
02#Customer_Service_Requirements" target=3D"_blank">Marketplace Seller Cust=
omer Care Requirements.</a> <br/>2. If there has been no reply to this comm=
unication within 48 hours, Walmart may proactively refund the customer.</p>=
<p><br/><br/></p><p>Thank you,&nbsp;</p><p>Your Walmart Customer Care Team<=
/p><p><br/></p><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp=
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t=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczF1KxDAQAODTNI8lmcxMpw95W=
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ckquote><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.=
walmart.com/o/eJwczFFqAyEQANDTxM9ldEYdP_wIrguFfJT2BKJjKmwMbJeU3r7QC7wWS0dHo=
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