Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012527346199 #Ref 20241215003424832
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 19 Dec 2024 15:11:25 -0800

Hi-

This is your tracking number: 770832530889

Thanks,

Jerson

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Giselle,

Can you please provide a tracking number for the replacement order?

Crissy

On Mon, Dec 16, 2024 at 10:43 AM Designer Living Inc. <[email-masked]> wrote:

Hello Crystal,

Thank you for reaching out.

Upon checking, your order was picked up by FedEx; however, it has not been scanned yet. A replacement has been processed, and we hope you receive your order as soon as possible. Your replacement order number is CS0000090504. We apologize for any inconvenience this may have caused.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Crystal Smith wants to connect with you for the order below:

Customer Order Number:  200012527346199

Purchase Order No:  108933713874833

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9-Piece King Comforter Sets Microfiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red Stripe/1178745392

Customer Message:

I ordered this long ago. How come I haven’t received my delivery?!?!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team