Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012708936615 #Ref 20241218003224914
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 19 Dec 2024 13:07:38 -0800

This has been noted.

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Hello,

Yes, ofcourse. Please see with comparison of the one shown in the product picture. It falls really flat and has very little stuffing.

Regards,

Arshiya Kausar

On Thu, Dec 19, 2024 at 11:45 AM Designer Living Inc. <[email-masked]> wrote:

Hello Arshiya/ Walmart-

Thank you for your email. Can you provide us a photo of the damaged item that you have received?

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

Arshiya Kausar wants to connect with you for the order below:

Customer Order Number:  200012708936615

Purchase Order No:  108935398030144

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Navy Bedding Sets with Sheets, Bed Skirt/272604441

Customer Message:

Hello, I received the comforter set today, however, the comforter turned out to have very little stuffing and is very flat. It is also small for my queen size bed. It does not look at all like the stuffed comforter in the picture. Would you be able to please
send me a replacement of the comforter? Arshiya Kausar

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in theMarketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team