From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 19 Dec 2024 11:32:14 -0800
Subject: RE:Please contact the customer - Refund Not Received   #Ref
 20241219003124933
Message-Id: <9KT4F7Y2XOU4.03WVJB2IN8G6@eecuswebserver2>
To: "a-9A86C309B937406D853870BAEE56B4DC@relay.walmart.com"
	<a-9A86C309B937406D853870BAEE56B4DC@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Linda/ Walmart-</p><p><br/></p><p>Thank you for your email. Can yo=
u provide us a photo of the wrong item that you have recevied?</p><p><br/><=
/p><p>Sincerely,</p><p>Kyle</p><p>Designer Living</p><p><br/></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>** THIS=
 IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, conta=
cting you on behalf of the customer for the order below.</p><p><br/></p><p>=
<strong> Customer Name:</strong>&nbsp;Linda Millard</p><p><strong>Customer =
Order Number:</strong>&nbsp;200012479135816</p><p><strong>Purchase Order No=
:</strong>&nbsp;108934030861465</p><p><strong> Reason for Contact: </strong=
>&nbsp;Refund Not Received</p><p><strong> Item name/number: </strong>&nbsp;=
 Comfort Spaces Queen Size Comforter Set, 5-Piece Floral Bedding Set for Al=
l Season, Purple Queen Comforter Set with Bed Skirt, Bed Size: Queen, Actua=
l Color: Purple, Theme: Comforter Set/577634027</p><p><br/></p><p><br/></p>=
<p><strong> Agent message: </strong>&nbsp; Hello there! This is John Fernan=
do from Walmart Customer Care. I m reaching out for our customer Linda Mill=
ard for the order that she received incorrect worth of $46.23. I appreciate=
 you providing her all the details on how she can have a refund for this or=
der without returning the item as the store does not accept the return. Ple=
ase respond within 48 hours. Thank you so much!</p><p><br/></p><p><br/></p>=
<p><strong>What you need to do now:</strong></p><p>1. Reply to this message=
 to contact the customer, and do so within 48 hours, per the guidelines out=
lined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D00=
0006402#Customer_Service_Requirements">Marketplace Seller Customer Care Req=
uirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczE1qxCAUAODTxGVQ3_Nv4SJxsijMorQneHnqVMg4YENKb1_oBb4cqYLFIkpUDtCCkcGIrw=
jFcSVES7nunB0zVOWJDGjaCa1oUUuNSquggkSDMztfLcCedxc0VzWhHOWg3_mHjieNc-bXU7TOL=
Zd-vuUYFm8TyLAGcCjtzRvwTq7Lthm74i2JEVuvrwllLt_t0cs42tX64985Y0rpfYLlc7vftw9x=
Rf0XAAD__7TtOrw"/></p>=