From: "info@designerliving.com" Date: Thu, 19 Dec 2024 09:19:13 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241219003424926 Message-Id: <0HMLFJX1XOU4.GAG6SSJXP6ME1@eecuswebserver2> To: "a-6FA909D3DD1640A1955A847B2CECF03B@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Courtney,

 

Thank you for reaching out. Upon checking with FedEx, your order wit= h the tracking number 283084455930 has been delivered on 12/17/2024.&n= bsp; We ask that you first check with other family members, neighbors and a= round the outside of your home to ensure the package was not misplaced.&nbs= p;

 

 

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com=


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Dear Designer Living Inc. =


** THIS IS AN ESCALATION **


This is Wa= lmart Customer Care, contacting you on behalf of the customer for the order= below. The customer is receiving a copy of this message.


Customer Name: courtney hodges

Custom= er Order Number: 200012565668381

Purchase Order= No: 108934664305970

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number: =   Comfort Spaces Full/Queen Size Quilt Set, 3-Piece Floral Be= dspread Bedding Set, Blush and Gray Coverlet Set for All Season, Lightweigh= t Comforter Set, Bed Size: Full/Queen, Actual Color: Blush, Theme: Quilt Se= t/1528235317

Agent message:   The customer did= not receive this item, kindly assist with a refund.



What you need to do now:

1. Reply to this me= ssage to contact the customer, and do so within 48 hours, per the guideline= s outlined in the Marketplace Seller Customer Car= e Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=