From: "info@designerliving.com" Date: Wed, 18 Dec 2024 08:52:29 -0800 Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20241218003424891 Message-Id: To: "a-41ECBC2CA2094605A23094D2C6BCAD38@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kristy,

 

Thank you for reaching out.  Upon checking wit= h FedEx, your order with the tracking number 770475875016 has been del= ivered on 12/09/2024.  We ask that you first check with other family m= embers, neighbors and around the outside of your home to ensure the package= was not misplaced. 

&= nbsp;

 

Sincerely,

Giselle

Designer Living Customer S= ervice

info@designerliving= .com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living I= nc. 


** THIS IS AN ESCALATION **


T= his is Walmart Customer Care, contacting you on behalf of the customer for = the order below. The customer is receiving a copy of this message.

Customer Name: Kristy Brow

C= ustomer Order Number: 200012667667321

Purchase = Order No: 108934027978957

Reason for Contact: =  Damaged/Missing Parts/Not Received

Item name/= number:   Madison Park Queen Size Comforter Set, 8-Piece Cott= on Bed in a Bag, Reversible Bedding Set with Decor Pillows, Floral Queen Be= dding Comforter Set, Blue, Bed Size: Queen, Actual Color: Blue/703576048

Agent message:   Hi seller! The cx did not receive the item and it was mark as delivered in her end. Th= e cx wants a replacement for the item. please notify the customer ASAP for = more information about the replacement. thank you!



<= /p>

What you need to do now:

1. Reply to this mess= age to contact the customer, and do so within 48 hours, per the guidelines = outlined in the Marketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=