From: "info@designerliving.com" Date: Wed, 18 Dec 2024 08:23:15 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012501255343 #Ref 20241217003124870 Message-Id: To: "c-DB8D1A0D7AD440199B7684A157BE1B9C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Ashl= ey/ Walmart -

Thank you for confirming your shippi= ng address. We have processed the replacement order. Please allow 5-7 busin= ess days for FedEx Ground delivery.

Sin= cerely,

Kyle

Designer Living Customer Service

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Please send again asap to 100 RB drive, Savannah, TN 38272.

Sent from my iPhone

= On Dec 17, 2024, at 5:17=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello = Ashley/ Walmart-

Thank you for your email.= We are sorry to hear your order has not arrived. Unfortunately= , we cannot see further into FedEx's system as to why there have been n= o scans for this package. We would like to send you a replacement order. If= you agree with the resolution provided, can you confirm the address where = we will send the replacement?

Sincerely,

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living In= c.,

Ashley Shelby wants to connect with you for the= order below:

Customer Order Number:&nb= sp; 200012501255343

Purchase Order No: 108933= 924927412

Reason for Contact: Where is my ord= er

Item name/number: Regency Heights Textured= Waffle Like Comforter Sets Full/Queen, 3 Piece Bedding Sets, Off-White Com= forter Bed Set with Pillow Shams/5059843105

= Customer Message:

I ordered this 2 weeks ago. Where is = my order?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hour= s, per the guidelines outlined in the Marketplace= Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team

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