Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241217003224871
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 18 Dec 2024 07:46:43 -0800

Hello Markita / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200012443667177 / Purchase order #: 108934978846962 with the tracking#: 770745178088 has been delivered on 12/17/2024.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: markita simpson

Customer Order Number: 200012443667177

Purchase Order No: 108934978846962

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Pink Blush Damask Comforter Bed Set with Pillow Shams, Bed Size: Full/Queen, Actual Color: Blush/1544654765

Agent message:   never arrived kindly refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team