From: "info@designerliving.com" Date: Tue, 17 Dec 2024 15:06:47 -0800 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241217003424867 Message-Id: To: "c-D47D29A2B4C64EBFADC9D66F3D10D2F8@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Lauren,

Thank you for reaching out. Upon c= hecking with FedEx, your order with the tracking number 770512937358 h= as been delivered on 12/12/2024. We ask that you first check with oth= er family members, neighbors and around the outside of your home to ensure = the package was not misplaced.

Sincerely,

Gis= elle

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

I have checked with all neighbors and my surro= unding area for my package and cannot find it.

Than= k you for your support in this matter,

Lauren

On Tue, Dec 17, 2024 at 4:50=E2=80=AFPM info@designerliving.com <s-D47D29A2B4C64EBFADC9D66F3D10D2F8@re= lay.walmart.com> wrote:

You have a messa= ge from Designer Living Inc. - Walmart.com

Sales Order Id: 200012816604184
Item: Mi Zone Kids Full/Queen Size Comforter Sets, 4-= Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter Bed Set, Navy,= Bed Size: Full/Queen, Actual Color: Navy

Hello La= uren,

Thank you for reaching out. Upon checking with FedEx, = your order with the tracking number 770512937358 has been delivered on= 12/12/2024. We ask that you first check with other family members, n= eighbors and around the outside of your home to ensure the package was not = misplaced.
Sincerely,
= Giselle
=
Designer Living Custome= r Service
i= nfo@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.

** THIS IS AN ESCALATION= **

This is Walmart Customer Care, contacting you on beha= lf of the customer for the order below. The customer is receiving a copy of= this message.

Customer Name: Laur= en Greenwood
Customer Order Number: 20001281660= 4184
Purchase Order No: 108934134280084
<= strong> Reason for Contact: Delivered to Wrong Location/LAD<= /p>
Item name/number: Mi Zone Kids Full/Queen Si= ze Comforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Com= forter Bed Set, Navy, Bed Size: Full/Queen, Actual Color: Navy/539914512
Agent message: Hi this is Walmart.com on custo= mer's behalf. The reason for this email is because our mutual customer = is requesting a replacement because the customer did not get the item, plea= se check this out, thank you

What you= need to do now:
1. Reply to this message to contact the cus= tomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requ= irements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Ser= vice Team