From: "info@designerliving.com" Date: Tue, 17 Dec 2024 13:55:13 -0800 Subject: RE:Re: Designer Living Order D24C0103D1 #Ref 20241217003124868 Message-Id: To: "bachumahi@hotmail.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Mahesh-

Unfortunately, our ret= urn label can only be created through our carrier partner which is FedEx. W= e apologize for the circumstances.

Sincerely,

Kyle<= /p>

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I understand the = Return Label Authorization but why do have to send it thru FedEx. Can I sen= d thru my own mail like UPS or USPS? This may be cost effective to me. Ther= e are 2 items in the Return. Please let me know if I can send thru my own m= ail service.

Thank yo= u,

Mahesh Bachu

<= span style=3D"font-family:Calibri, sans-serif;font-size:11pt;color:#000000"= >From: info

Hello Mahesh-

Thank you for your response. Please see the attached filed for = your return label.

Please note return shipping is the cus= tomer=E2=80=99s responsibility. Once a return has been received, our wareho= use inspects all returns, to ensure that items are not damaged etc. and are= in their original packaging. They will then process the paperwork an= d forward onto our Customer Service team to process the refund. The whole proc= ess takes approximately 15-20 business days. Once your refund has bee= n processed you will be notified by email.

Sincerely,

Kyle

Designer Living

From: Mahesh Bachu

The quality is not that great for= these 2 of the items.

Thank you,=

Mahesh Bachu

<= strong>From: info

Hello Mahesh-

Thank you for your email. May we know the reason why you want to = return order # D24C0103D1 ?

Sincerely,

Kyle

D= esigner Living