Subject: RE:Message from Walmart.com Customer: Ask a question, 200012614505418 #Ref 20241214003424798
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 08:05:13 -0800

Hello Barb,

Thank you for reaching out.

Unfortunately, we do not have access to your order details and are unable to provide information regarding the cancellation. We apologize for any inconvenience this may cause.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Barb Koehler wants to connect with you for the order below:

Customer Order Number:  200012614505418

Purchase Order No:  None

Reason for Contact:  Ask a question

Item name/number:  Serta Parsa Microlight Fast Heating Cozy Electric Blanket Full Size in Plum/551504859

Customer Message:

Why did Walmart cancel my Order? I purchased a Vanilla card VISA and was told I could use it on the on the internet. Is it no good?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team