Subject: RE:Message from Walmart.com Customer: Where is my order, 200012600003428 #Ref 20241216003224840
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 08:10:14 -0800

Hello Ivy / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200012600003428 / Purchase Order No: 108935192232309.  This order has already shipped on FedEx tracking #  770793870504.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Ivy Wells wants to connect with you for the order below:

Customer Order Number:  200012600003428

Purchase Order No:  None

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Teal Damask Comforter Bed Set with Pillow Shams/1

Customer Message:

I need to cancel my order. It won’t be here in time

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team