From: "info@designerliving.com" Date: Mon, 16 Dec 2024 08:57:42 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012472497039 #Ref 20241209003124670 Message-Id: <4HHD1VO4WOU4.421ENRNQJ07S1@eecuswebserver2> To: "c-C98997B1964B4B54ACF760D4B1092447@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kelly / Wa= lmart -

This is your FedEX new tracking number: 770666735422

Sincerely,

Jerson

Designer Living Customer Service

info@designerliving.com

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How do I access the new tracking number?

<= blockquote>On Dec 13, 2024, at 9:29=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF
Hello = Kelly / Walmart -

We will give you a new tracking number.
Sincerely,
Jerson
Designer Living Custome= r Service
info@designerliving.com
=

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How do know when to expect the replacemen= t package?

On Dec 10, 2024, at 5:24=E2=80=AF= PM, Designer Living Inc.
=EF=BB=BF
Hello K= elly / Walmart -

Thank you for confirming your shipping = address. We have processed the replacement order. Please allow 5-7 business= days for FedEx Ground delivery.

Sincerely,
Jerson<= /p>
Designer Living Customer Service
info@designerliving.com
= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D
Kyle,
A replacement works. This is for Chris= tmas!

Thanks, this is the shipping address.

509 middle st
Beloit, Wi
53511

On Dec 10, 2024, at 11:09=E2=80=AF= AM, Designer Living Inc.
=EF=BB=BF
Hello&n= bsp;Courtney/ Walmart-
<= span style=3D"text-wrap-mode: wrap;">
Thank you for your email. We apologize if you did not re= ceive your order. We would like to send you a replacement. If you agree wit= h the resolution provided, can you give us the address where we will send t= he replacement?

Sincerely,
Kyle
Designer Living

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Dear Designer Living Inc.,

Courtney Na= ranjo wants to connect with you for the order below:

Customer Order Number: 200012472497039
P= urchase Order No: 108933691274784
Reason for = Contact: Where is my order
Item name/number:<= /strong> Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3= -Piece All Season Down Alternative Bedding Set, Pink Blush Damask Comforter= Bed Set with Pillow Shams/1544654765

Custom= er Message:
My package has been stuck in Port Wentworth= , Georgia since November 30th. It was supposed to be delivered days ago. Th= ere hasn=E2=80=99t been an update on my package in days. Can you please con= firm that the package is still on its way?

What y= ou need to do now:
1. Reply to this message to contact the c= ustomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team