Subject: RE:Message from Walmart.com Customer: Cancel my order, 200012704576718 #Ref 20241214003424808
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 08:15:26 -0800

Hello Alex,

Thank you for reaching out.

Unfortunately, it’s too late to cancel your order, as it has already shipped. You can track your package using FedEx tracking number 770799875846.

If you need further assistance, feel free to let us know.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Alex Smith wants to connect with you for the order below:

Customer Order Number:  200012704576718

Purchase Order No:  108935082873938

Reason for Contact:  Cancel my order

Item name/number:  Serta Plush King Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattress Protector with Dual Controller and 10 Heat Settings White/2859416198

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team