Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012572336249 #Ref 20241213003124766
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 08:32:39 -0800

Hello Holly-

Thank you for your email. Your order is still on the process of shipment. Please allow 5-7 business days for FedEx ground delivery.

Sincerely,

Kyle

Designer Living

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My first order was bought on November 29 and I never got it!!!!

Holly Hudson

On Dec 13, 2024, at 1:57 PM, Designer Living Inc.

Hello Holly-

Thank you for your email. Your order is still on the process of shipment. Please allow 5-7 business days for FedEx ground delivery.

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

holly hudson wants to connect with you for the order below:

Customer Order Number:  200012572336249

Purchase Order No:  108934976657752

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Queen Size Comforter Sets, 9-Piece Bed in a Bag Queen, Blue Bedding Comforter Set with Comforter, Flat Sheet, Fitted Sheet with Side Pockets/483987672

Customer Message:

This is my second time ordering this in 2 weeks because my 1st order got lost.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team