Subject: RE:Message from Walmart.com Customer: Where is my order, 200012780357382 #Ref 20241214003424793
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 08:00:16 -0800

Hello Dolores,

Thank you for reaching out to us.

We apologize for the inconvenience you've experienced. To assist you further, could you please provide a photo of the item you received? This will help us investigate the issue more effectively.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Dolores Mattila wants to connect with you for the order below:

Customer Order Number:  200012780357382

Purchase Order No:  108934658109733

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Full/Queen Size Comforter Sets, 3-Piece Reversible Bedding Set, Comforter Bed Set, Aqua/Gray/817608605

Customer Message:

This is not the photo of the comforter, it’s the photo of the socks.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team