Subject: RE:Message from Walmart.com Customer: Ask a question, 200012505668233 #Ref 20241215003224823
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Dec 2024 07:52:55 -0800

Hello Brittany / Walmart-

Thank you for your email. We are sorry for the incorrect color of the item that you have received . Can you please send us pictures of the items that were delivered. Thank you!

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Brittany Dunn wants to connect with you for the order below:

Customer Order Number:  200012505668233

Purchase Order No:  108933712361671

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding Set Champagne/5978454565

Customer Message:

The wrong color was sent . I received the burnt orange color.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team