From: "info@designerliving.com" Date: Fri, 13 Dec 2024 07:28:58 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012472497039 #Ref 20241209003124670 Message-Id: <5IAYONX6VOU4.2T29Q1CU07VL2@eecuswebserver2> To: "c-C98997B1964B4B54ACF760D4B1092447@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kelly / Wa= lmart -

We will give you a new tracking number.

Sincerely,

Je= rson

Designer Living Customer Service=

info@designerliving.com

<= /p>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

How do know when to expect the replacement package= ?

On Dec 10, 2024, at 5:24=E2=80=AFPM, Des= igner Living Inc.

=EF=BB=BF
Hello Kelly / = Walmart -

Thank you for confirming your shipping address= . We have processed the replacement order. Please allow 5-7 business days f= or FedEx Ground delivery.

Sincerely,
Jerson
D= esigner Living Customer Service
info@designerliving.com
=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D
Kyle,
A replacement works. This is for Christmas!&nbs= p;

Thanks, this is the shipping address.

509 middle st
Beloit, Wi
53511
<= br/>

On Dec 10, 2024, at 11:09=E2=80=AFAM, Desig= ner Living Inc.
=EF=BB=BF
Hello Courtney/ Walmart-

Thank you for your email. We apologize if you did not receive you= r order. We would like to send you a replacement. If you agree with the res= olution provided, can you give us the address where we will send the replac= ement?

<= p>Sincerely,
Kyle
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,

Courtney Naranjo wan= ts to connect with you for the order below:

Cust= omer Order Number: 200012472497039
Purchase O= rder No: 108933691274784
Reason for Contact: = Where is my order
Item name/number:&= nbsp; Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece Al= l Season Down Alternative Bedding Set, Pink Blush Damask Comforter Bed Set = with Pillow Shams/1544654765

Customer Messag= e:
My package has been stuck in Port Wentworth, Georgia= since November 30th. It was supposed to be delivered days ago. There hasn=E2= =80=99t been an update on my package in days. Can you please confirm that t= he package is still on its way?

What you need to = do now:
1. Reply to this message to contact the customer, an= d do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

3D""