From: "info@designerliving.com" Date: Thu, 12 Dec 2024 15:32:22 -0800 Subject: RE:Re: RE:Re: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241210003124683 Message-Id: <8CCEAZLZUOU4.HRAB0GRV15WV@eecuswebserver2> To: "c-78EE0A002BE74FA698BEF43D68B3D69C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Archana,

The refund has been processed= . Please allow 3-5 bus= iness days for the refund to reflect in your account, depending on your ban= k's processing time.

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If you have any further questions, feel free t= o reach out.

Sincerely,
G= iselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Thank you for offering, but we w= ent and got a new one, I would need a refund that=E2=80=99s it, thank = you.

Sent from Yahoo Mail for iPhone

On Thursday, December 12, 2024, 2:50 PM, Des= igner Living Inc.

Hello Archana,
&nb= sp;
Thank you for providing the phot= os.

We sincerely apologize for the inconvenience caused by receiv= ing a damaged item. To resolve this, we would be happy to offer a replaceme= nt.

Please let us know if this solution works for you.
=

=
Best regards,
Giselle Designer Living Customer Service
info@designerliving.com
=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D
Hello
Thank you for contacting bac= k here is the photo where it has ripped.

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Sent from Yahoo Mail for iPhone

On Tuesday, December 10, 2024, 11:54 AM, info@= designerliving.com
You have a message from Designer Living Inc. - Walmart.com
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Sales Order Id: 20001= 2475479986
Item: Comfort Spaces Full Sheet Se= t, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-= Piece

Hello Archana/ Wa= lmart-

Th= ank you for your email. Can you provide us a photo of the damaged item that= you have received?

Sincerely,
Kyle
Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=
Dear Designer Living Inc.

** THIS IS AN ESCA= LATION **

This is Walmart Customer Care, contacting you o= n behalf of the customer for the order below. The customer is receiving a c= opy of this message.

Customer Name: = ;Archana Apraschervu
Customer Order Number: 200= 012475479986
Purchase Order No: 108933691998020=
Reason for Contact: Delivered to Wrong Locati= on/LAD
Item name/number: Comfort Spaces Full = Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Po= cket, 4-Piece/1556913286
Agent message: The s= heets came damaged. "Both the sheet sets are toured up in between wher= e you can=E2=80=99t see because it=E2=80=99s inside" The customer need= s a refund with no return needed.

Wha= t you need to do now:
1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in theMarketplace Seller Customer Care = Requirements.
2. If there has been no reply to this communication = within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Wa= lmart Customer Service Team

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