Subject: RE:Message from Walmart.com Customer: Ask a question, 200012455281844 #Ref 20241212003224745
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 12 Dec 2024 15:20:41 -0800

Hello Julie / Walmart -

Thank you for your email. When we check the tracking number there is no movement on you order. I would like to send a replacement for you. If you agree with this, kindly provide your shipping address please?

Thank you for your patience and understanding.

We appreciate your business and look forward to serving you again in the future.

Best regards,

Jerson

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Julie Thomas wants to connect with you for the order below:

Customer Order Number:  200012455281844

Purchase Order No:  108934027857269

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Grey Damask Comforter Bed Set with Pillow Shams/1969928701

Customer Message:

when will I receive my order

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team