Subject: RE:Message from Walmart.com Customer: Where is my order, 200012506843261 #Ref 20241211003224723
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 12 Dec 2024 08:12:01 -0800

Hello Tonia / Walmart -

Thank you for email. We don't know the reason why there is no movement on your package. I can process a replacement for you, if you agree to this. May you confirm your shipping address please? And please allow 5-7 business days for FedEx Ground delivery.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Tonia Lynch wants to connect with you for the order below:

Customer Order Number:  200012506843261

Purchase Order No:  108933588147031

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Full Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/210824040

Customer Message:

I was hoping you could tell me what happened to my order?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team