From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 12 Dec 2024 07:47:36 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20241211003124727
Message-Id: <2MZSGV1WUOU4.35LVJN2CB5T22@eecuswebserver2>
To: "a-D675600156BF41D99A047E93B772C9CB@relay.walmart.com"
	<a-D675600156BF41D99A047E93B772C9CB@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Ky&nbsp;</span>/ Walmart-</p=
><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with FedEx, =
your order#:<span style=3D"text-wrap-mode: wrap;">200012579938418</span>/ P=
urchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">108933694447064=
&nbsp;</span>with the tracking#:&nbsp;282472078530 has been delivered on 12=
/11/24.&nbsp; We ask that you first check with other family members, neighb=
ors and around the outside of your home to ensure the package was not mispl=
aced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living =
Customer Service</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nb=
sp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is=
 Walmart Customer Care, contacting you on behalf of the customer for the or=
der below. The customer is receiving a copy of this message.</p><p><br/></p=
><p><strong> Customer Name:</strong>&nbsp;Ky Jones</p><p><strong>Customer O=
rder Number:</strong>&nbsp;200012579938418</p><p><strong>Purchase Order No:=
</strong>&nbsp;108933694447064</p><p><strong> Reason for Contact: </strong>=
&nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item name/number: </st=
rong>&nbsp; Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Pi=
ece All Season Down Alternative Bedding Set, Grey Damask Comforter Bed Set =
with Pillow Shams, Bed Size: Full/Queen, Actual Color: Gray/1969928701</p><=
p><strong> Agent message: </strong>&nbsp; This is Walamrt Customer Support =
sending this email in behalf of Ms. Ky Moore about theComforter sets she or=
dered wand was not delivered to her address until today. Please call FEDEX =
your selected to shipper to deliver this item that tagged this as delivered=
 since cx did not get any of it or provide a refund/replacement of this spe=
cific order.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:=
</strong></p><p>1. Reply to this message to contact the customer, and do so=
 within 48 hours, per the guidelines outlined in the <a href=3D"https://sel=
lerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requiremen=
ts">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEszH0nTWWgRKy4UsijtCRR9UoGjgGtSevtCL_BKSI29raYGFGYVIEHzFV=
xmqE2vqTlttV3BKSt51pwVXXkxPRCQRUICIss4q0eXrGRBSiTeTRb2uqXf-Sdt97Qfc37cTR-5l=
zqOtxLOXpwHQOeXV4tn1RNYWZUXEYoaF7OHPtpjslDqd7-Num_92cft3zlCjPF94tPnermsH-YZ=
6C8AAP__yKQ5Aw"/></p>=