Subject: RE:Message from Walmart.com Customer: Where is my order, 200012649291474 #Ref 20241211003224709
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 11 Dec 2024 08:44:15 -0800

Hello Christina ,

Thank you for your email. We do apologize for the inconvenience that your order was no shipping movement. I can process a replacement for you. Kindly confirm your shipping address? If you agree with the replacement it will take 5-7 business days for FedEx Ground delivery.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Christina Glass wants to connect with you for the order below:

Customer Order Number:  200012649291474

Purchase Order No:  108932645611234

Reason for Contact:  Where is my order

Item name/number:  Regency Heights Textured Waffle Like King/Cal-King Comforter Sets 3 Piece Bedding with Pillow Shams Taupe/5084953336

Customer Message:

I ordered over a month ago and have still not received this comforter. Could you give me an update?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team