Subject: RE:Message from Walmart.com Customer: Where is my order, 200012637355643 #Ref 20241211003424709
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 11 Dec 2024 08:39:04 -0800

Hello Marla,

Thank you for your email. The other package was already arrived in your address, while the other has no shipping movement.I can process a replacement for you. Kindly confirm your shipping address? If you agree with the replacement it will take 5-7 business days for FedEx Ground delivery.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

marla norman wants to connect with you for the order below:

Customer Order Number:  200012637355643

Purchase Order No:  108933694413648

Reason for Contact:  Where is my order

Item name/number:  Mi Zone Kids Cynthia Polyester Printed Butterfly Comforter Set in Pink/670126162

Customer Message:

Can you please check to make sure this item will be delivered before Christmas?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team