Subject: RE:Message from Walmart.com Customer: Where is my order, 200012842203354 #Ref 20241209003124679
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 10 Dec 2024 09:25:09 -0800

Hello Rochelle -

FedEx confirmed delivery of this package to the address registered upon making the purchase, and provided a photo of where the package delivered.  Unfortunately based on these conditions, we are unable to assist further with your claim at this time.  You may want to file a police report or file a claim with your home owners insurance.

Thank you,

Kyle

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

rochelle vaughn wants to connect with you for the order below:

Customer Order Number:  200012842203354

Purchase Order No:  108933270318305

Reason for Contact:  Where is my order

Item name/number:  Madison Park Essentials 24-Piece Paisley Jacquard Room Bed in a Bag Comforter Set, Queen, Red/Gold - Brystol All Season Bedroom Set/151630879

Customer Message:

I never received the package

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team