From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 10 Dec 2024 09:54:27 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20241210003124683
Message-Id: <FO9Z70ZAUOU4.Z7YFTNOL7AJF2@eecuswebserver2>
To: "a-78EE0A002BE74FA698BEF43D68B3D69C@relay.walmart.com"
	<a-78EE0A002BE74FA698BEF43D68B3D69C@relay.walmart.com>
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<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Archana/ Walmart-</span=
></p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span styl=
e=3D"text-wrap-mode: wrap;">Thank you for your email. Can you provide us a =
photo of the damaged item that you have received?</span></p><p><span style=3D=
"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-wrap-mode: w=
rap;">Sincerely,</span></p><p><span style=3D"text-wrap-mode: wrap;">Kyle</s=
pan></p><p><span style=3D"text-wrap-mode: wrap;">Designer Living</span></p>=
<p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p=
><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walma=
rt Customer Care, contacting you on behalf of the customer for the order be=
low. The customer is receiving a copy of this message.</p><p><br/></p><p><s=
trong> Customer Name:</strong>&nbsp;Archana Apraschervu</p><p><strong>Custo=
mer Order Number:</strong>&nbsp;200012475479986</p><p><strong>Purchase Orde=
r No:</strong>&nbsp;108933691998020</p><p><strong> Reason for Contact: </st=
rong>&nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item name/number:=
 </strong>&nbsp; Comfort Spaces Full Sheet Set, Flannel Bed Sheets Full, 10=
0% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/1556913286</p><p><strong=
> Agent message: </strong>&nbsp; The sheets came damaged. &quot;Both the sh=
eet sets are toured up in between where you can=E2=80=99t see because it=E2=
=80=99s inside&quot; The customer needs a refund with no return needed.</p>=
<p><br/></p><p><br/></p><p><strong>What you need to do now:</strong></p><p>=
1. Reply to this message to contact the customer, and do so within 48 hours=
, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.=
com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace =
Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczF1qwzAMAODTxI9BseSfPPghSV0Y9GFsJxCW3BlSF7LQsdsPdoFPElf0pEbTFBAjuY=
hkvhKVmepMzKpWPIQKsQhyYMcFFZ1pyYKlyU4wOQdIowSR4pyC9RZrhYHg0J1_xx_eH3ycY3k-T=
OulifbzTVKIOcMCYNcc6Lr4Oa75SnjxccWLnzdzpNbrcyAQ_W73rsfeXq3f_50zbdv2PuDymW-3=
_GFeyf4FAAD__2MWOlI"/></p>=