Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012693403056 #Ref 20241208003124636
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 10 Dec 2024 09:15:24 -0800

Hello Sarah-

Thank you for the photo that you have provided. The item you ordered is currently out of stock. We have refunded your order.

We apologize for the circumstances.

Sincerely,

Kyle

Designer Living

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Sent from my iPhone

On Dec 9, 2024, at 15:15, Designer Living Inc.

Hello Sarah-

Thank you for your email. Can you provide us a photo of the wrong item that you have received?

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

sarah ketzler wants to connect with you for the order below:

Customer Order Number:  200012693403056

Purchase Order No:  108933815157595

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Champagne Damask Comforter Bed Set with Pillow Shams/5998902718

Customer Message:

I received my order and it’s the wrong color. What can I do to get the correct color?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team