From: "info@designerliving.com" Date: Tue, 10 Dec 2024 07:28:55 -0800 Subject: RE:Please contact the customer - Other Reason #Ref 20241209003224673 Message-Id: To: "a-C5983849A18047DB8329E5E8DC52B084@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Philamena / Walm= art -

I hope this email finds you well. I am reaching ou= t to provide you with an update on the status of your recent order number <= span style=3D"text-wrap-mode: wrap;">200012752704173 and PO 108934032108060.

Upon reviewing our records, I see that your order is currently in transi= t and on its way to you. You can track the status of your order using the F= edEX tracking number: 282781518644.

Thank you for your p= atience and understanding. We appreciate your business and look forward to = serving you again in the future.

Best regards,

Jer= son

Designer Living Customer Service

info@designerliving.com&nb= sp;

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Dear Desig= ner Living Inc.

** THIS IS AN ESCALATION **

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This is Walmart Customer Care, contacting you on behalf of the c= ustomer for the order below. The customer is receiving a copy of this messa= ge.

Customer Name: Philamena Stron= g

Customer Order Number: 200012752704173

= Purchase Order No: 108934032108060

Rea= son for Contact: Other Reason

Item name/numbe= r: Mi Zone Full/Queen Comforter Set, 4 Piece Polka Dot Girl= Dorm Bedding Sets, Pink Zebra Print Kids Bedding Comforter Set with Decor = Pillow, Bed Size: Full/Queen, Actual Color: Pink/44802458

Ag= ent message: Hello team, Customer call because we don= 't have an accurate update about the tracking information when this ite= m it's going to arrive, so please contact and help the customer t= o get an accurate update or send a replacement ASAP. Thank you for the supp= ort!

What you need to do now:

1. Reply to this message to contact the customer, and do so within = 48 hours, per the guidelines outlined in the Mark= etplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=