From: "info@designerliving.com" Date: Tue, 10 Dec 2024 07:36:52 -0800 Subject: RE:Re: Re: Re: Message from Walmart.com Customer: Ask a question, 200012787507023 #Ref 20241207003424611 Message-Id: To: "c-C2BAD74D70B14195886E7F40AC4CB571@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

We sincerely apologize for the inconvenience this has= caused you.

Sincerely,

Giselle

Designer= Living Customer Service

info@designerliving.com

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Your welcome it was a Christmas gift

On = Mon, Dec 9, 2024, 6:30=E2=80=AFPM Designer Living Inc. <s-C2BAD74D70B141958= 86E7F40AC4CB571@relay.walmart.com> wrote:

The refund will be processed as soon = as the returned item is received. Thank you for keeping us informed.
=

Sincerely,
Gise= lle
Designer Living Customer Service
info@designerliving.com<= /p>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

I returned it already it's on its = way back

On Mon, Dec 9, 2024, 5:43=E2=80=AFPM Designer Li= ving Inc. <s-C2BAD74D70B14195886E7F40AC4CB571@relay.walma= rt.com> wrote:
Hello Starl= eesha,

Thank you for sending the photo.

We apologize for the inconvenience. To make it rig= ht, we would be happy to issue a refund without requiring the return of the= package. Please let us know if this works for you.

=

Sincerely,
Giselle
D= esigner Living Customer Service
info@designerliving.com
=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

On Mon, Dec 9, 2024, 11:01=E2=80=AFAM Designer Livi= ng Inc. <s-C2BAD74D70B14195886E7F40AC4CB571@relay.walmart= .com> wrote:
Hello St= arleesha,

Thank you for reaching out.

C= ould you kindly provide a photo of the item you received? This will help us= investigate the issue further. Thank you!

Sincerely,&nbs= p;
Giselle
Designer Living Customer Service
<= a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerli= ving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,=

Starleesha Robinson wants to connect with you for = the order below:

Customer Order Number:= 200012787507023
Purchase Order No: 108= 933921445158
Reason for Contact: Ask a questi= on
Item name/number: Comfort Spaces King Cozy= Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Se= t, Champagne Damask Comforter Bed Set with Pillow Shams/5978454565

Customer Message:
why is it that= I received a pink comforter set when I ordered champagne

What you need to do now:
1. Reply to this message t= o contact the customer, and do so within 48 hours, per the guidelines outli= ned in the Marketplace Seller C= ustomer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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