From: "info@designerliving.com" Date: Tue, 10 Dec 2024 07:39:02 -0800 Subject: RE:Please contact the customer - Request cancel #Ref 20241209003424671 Message-Id: To: "a-37E600BCAE474FC79F88FB5D778050F6@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello =

Thank you for reaching out. Up= on checking with FedEx, your order with the tracking number 7705087383= 23 has been delivered on 12/09/2024. We ask that you first check with= other family members, neighbors and around the outside of your home to ens= ure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

**= THIS IS AN ESCALATION **

This is Walmart Customer Care, = contacting you on behalf of the customer for the order below. The customer = is receiving a copy of this message.

Customer Na= me: Gloria Williams

Customer Order Number: 200012548386853

Purchase Order No: 10= 8934031359534

Reason for Contact: Request can= cel

Item name/number: Comfort Spaces Queen S= ize Comforter Set, 9-Piece Bed in a Bag Queen, Navy Blue Bedding Comforter = Set with Comforter, Flat Sheets, Fitted Sheets with Side Pockets, Bed Size:= Queen, Actual Color: Blue/129158108

Agent message: Hello! This is Walmart.com contacting you on behalf of one of= our customers. They ordered this Comfort Spaces Queen Size Comforter Set, = 9-Piece Bed in a Bag Queen, Navy Blue from you and it is marked deliv= ered but has not arrived. Our customer is now requesting a refund. I advise= d them that they should receive a response from you within the next 48 hour= s. Thank you!

What you need to do now= :

1. Reply to this message to contact the customer, and do s= o within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=