Subject: RE:Message from Walmart.com Customer: Ask a question, 200012764802131 #Ref 20241207003424625
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 09 Dec 2024 10:25:52 -0800

Hello Angel,

Thank you for reaching out.

We have processed a refund of $25.98 to your account, reflecting the price difference between the amount you paid and the item’s sale price.

If you have any further concerns, please don't hesitate to reach out.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

angel browning wants to connect with you for the order below:

Customer Order Number:  200012764802131

Purchase Order No:  108934237951432

Reason for Contact:  Ask a question

Item name/number:  Serta Parsa King Size Cozy Plush Electric Throw Heated Blanket Multi Heat Level Charcoal Gray/1455570671

Customer Message:

The price just dropped to $95.97 that is not fair to make me pay the $121.99 I should be refunded the difference to my card or cancel the order and I will reorder it at the sale cost

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team