From: "info@designerliving.com" Date: Fri, 06 Dec 2024 13:28:05 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20241206003224594 Message-Id: To: "a-8226659E3CA641B5823B3CAD1A55EA66@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Melissa/ Walmart-

Thank you for your email. We are sorry for the incorrect it= em that you have received . Can you please send us pictures of the items th= at were delivered. Thank you!

Sincerely,

Jerson&nb= sp;

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer = Care, contacting you on behalf of the customer for the order below. The cus= tomer is receiving a copy of this message.

Custo= mer Name: Melissa McClain

Customer Order Number= : 200012537320918

Purchase Order No:&n= bsp;108933817842938

Reason for Contact: Deliv= ered to Wrong Location/LAD

Item name/number: = Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season Dow= n Alternative Bedding Set Champagne/5978454565

Agent message= : good day please note that the customer received incorrect item, please refund the cu= stomer Melissa McClain 200012537320918 missmissy2@juno.com 7169390249

What you need to do now:

1. Reply to this message to contact the customer, and do so w= ithin 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=