From: "info@designerliving.com" Date: Fri, 06 Dec 2024 08:04:44 -0800 Subject: RE:Re: Re: Message from Walmart.com Customer: Ask a question, 200012729973187 #Ref 20241205003424551 Message-Id: To: "c-513341BDED5C48238278B5900C4DA572@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Noelle,

We apologize that thi= s is not the item you expected. To make it right, we=E2=80=99d be happy to = process a refund. Please let me know if that works for you.

Sinc= erely,

Giselle

Designer Living Customer Service&nbs= p;

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

This is th= e color that I ordered (champagne). The one I received is a pink color (blu= sh)

Noelle Dean

O= n Thu, Dec 5, 2024 at 3:46=E2=80=AFPM Designer Living Inc. <s-513341BDED5C4= 8238278B5900C4DA572@relay.walmart.com> wrote:

Hello Noelle,=20 Thank you for sending the photo. After reviewing it, we can confirm that th= e item you received is the champagne comforter set.=20 Sincerely,=20 Giselle=20 Designer Living Customer Service=20 info@designerl= iving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=
Noelle Dean

On Thu, Dec 5,= 2024 at 11:53=E2=80=AFAM Designer Living Inc. <s-513341B= DED5C48238278B5900C4DA572@relay.walmart.com> wrote:
Hello Noelle,

Thank you for rea= ching out.

We apologize for the i= nconvenience. Please provide a photo of the item you received so we can inv= estigate further.

Sincerely,
Giselle
Designer Living Custome= r Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Dear Designer Living Inc.,

Noelle Dean wa= nts to connect with you for the order below:

Cust= omer Order Number: 200012729973187
Purchase Or= der No: 108933696332798
Reason for Contact: Ask a question
Item name/number: = Comfort Spaces King Cozy Velvet Comforter Sets, Luxe 3-Piece All Season Dow= n Alternative Bedding Set, Champagne Damask Comforter Bed Set with Pillow S= hams/5978454565

Customer Message:
This is the second time you have sent me the wrong color. I am so= upset. I need the champagne color not blush.

Wha= t you need to do now:
1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in theMarketplace Seller Customer Care = Requirements.
2. If there has been no reply to this communication = within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team