From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 06 Dec 2024 07:31:14 -0800
Subject: RE:Please contact the customer - Other Reason   #Ref
 20241205003124578
Message-Id: <DKMF6VR1TOU4.WH21NLMCZ7BB3@eecuswebserver2>
To: "a-CF17B7B092DE4005833314844E02B655@relay.walmart.com"
	<a-CF17B7B092DE4005833314844E02B655@relay.walmart.com>
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<p>Hello Lynne/ Walmart-</p><p><br/></p><p>Thank you for your email.&nbsp;<=
span style=3D"text-wrap-mode: wrap;">Due to some issues the tracking ID men=
tioned on Walmart side is a different one which does not carry any informat=
ion regarding the return. Can you prov ide us a photo where you have seen t=
hat the item has already been returned to our warehouse?</span></p><p><span=
 style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-wra=
p-mode: wrap;">Sincerely,</span></p><p><span style=3D"text-wrap-mode: wrap;=
">Kyle</span></p><p><span style=3D"text-wrap-mode: wrap;">Designer Living</=
span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.=
&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This=
 is Walmart Customer Care, contacting you on behalf of the customer for the=
 order below. The customer is receiving a copy of this message.</p><p><br/>=
</p><p><strong> Customer Name:</strong>&nbsp;Lynne &nbsp;Wendling</p><p><st=
rong>Customer Order Number:</strong>&nbsp;200012672736666</p><p><strong>Pur=
chase Order No:</strong>&nbsp;108929993458025</p><p><strong> Reason for Con=
tact: </strong>&nbsp;Other Reason</p><p><strong> Item name/number: </strong=
>&nbsp; Intelligent Design Queen Size Comforter Set, 9-Piece Bed in a Bag Q=
ueen, Coral Bedding Sets with Sheets, Bed Skirt, Bed Size: Queen, Actual Co=
lor: Coral/56028779</p><p><strong> Agent message: </strong>&nbsp; The custo=
mer has returned the item and as per the tracking ID the item was delivered=
. Due to some issues the tracking ID mentioned on our side is a different o=
ne which does not carry any information regarding the return. The customer =
has already waited more than a month for the refund so kindly get back to t=
he customer via email ASAP regarding the refund information</p><p><br/></p>=
<p><br/></p><p><strong>What you need to do now:</strong></p><p>1. Reply to =
this message to contact the customer, and do so within 48 hours, per the gu=
idelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?=
article=3D000006402#Customer_Service_Requirements">Marketplace Seller Custo=
mer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczE1KxDAUAODTNMvy8v6aLrKwtYIwC9ETJM3rGOhkoJYRby_MBb4S00bK5iz6gYg1kK=
L7jqPiZgSjZGBfJIVczKtPAkUzSnA1IiB7BAWVEbEvIXkxDWseGFPGjuGwPf31v2m_pePs1_vN1=
bbWYu18L3F-88M0TDDi68IAEojIc2BeACcVcUesbbt3DMV-6rXZsddHbdenc8Z5nj86evlaLpfl=
0z0i_gcAAP__zAs5Hg"/></p>=