Subject: RE:Message from Walmart.com Customer: Where is my order, 200012692722766 #Ref 20241205003424571
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 06 Dec 2024 07:49:56 -0800

Hello Julie,

Thank you for reaching out.  Upon checking with FedEx, your order with the tracking number 282703212140 has been delivered on 12/06/2024.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Julie Hill wants to connect with you for the order below:

Customer Order Number:  200012692722766

Purchase Order No:  108933821280317

Reason for Contact:  Where is my order

Item name/number:  Regency Heights King/Cal-King Comforter Sets Reversible 3 Piece Extra Soft Bedding with Pillow Shams Navy/5062585105

Customer Message:

fedex has label but no package. it said i was supposed to receive this item on 12/5/2024 by 8pm est. Have not received no more information or package

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team