From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 05 Dec 2024 09:53:24 -0800
Subject: RE:Please contact the customer - Ask a question   #Ref
 20241205003424552
Message-Id: <9WGTX4URSOU4.NJS4OIVP2QMQ@eecuswebserver2>
To: "a-513341BDED5C48238278B5900C4DA572@relay.walmart.com"
	<a-513341BDED5C48238278B5900C4DA572@relay.walmart.com>
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<p style=3D"color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quo=
t;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Ro=
boto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; text-wrap-mo=
de: wrap; background-color: rgb(255, 255, 255);">Hello Noelle,</p><p style=3D=
"color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI =
Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot=
;Helvetica Neue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; b=
ackground-color: rgb(255, 255, 255);"><br/></p><p style=3D"color: rgb(36, 3=
6, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West Europea=
n)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&q=
uot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; background-color: =
rgb(255, 255, 255);">Thank you for reaching out.</p><p style=3D"color: rgb(=
36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West Eu=
ropean)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica N=
eue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; background-co=
lor: rgb(255, 255, 255);"><br/></p><p style=3D"color: rgb(36, 36, 36); font=
-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quot;, -a=
pple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, sans-s=
erif; font-size: 15px; text-wrap-mode: wrap; background-color: rgb(255, 255=
, 255);">We apologize for the inconvenience. Please provide a photo of the =
item you received so we can investigate further.</p><p style=3D"color: rgb(=
36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West Eu=
ropean)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica N=
eue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; background-co=
lor: rgb(255, 255, 255);"><span class=3D"" style=3D"border: 0px; font: inhe=
rit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;">=
<span class=3D"x_flex x_h-[30px] x_w-[30px] x_items-center x_justify-center=
" style=3D"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-=
align: baseline; color: inherit;"></span></span><span class=3D"x_hidden" st=
yle=3D"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-alig=
n: baseline; color: inherit;"></span></p><p style=3D"color: rgb(36, 36, 36)=
; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&quo=
t;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, =
sans-serif; font-size: 15px; text-wrap-mode: wrap; background-color: rgb(25=
5, 255, 255);"><span class=3D"" style=3D"border: 0px; font: inherit; margin=
: 0px; padding: 0px; vertical-align: baseline; color: inherit;"></span></p>=
<p style=3D"color: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quo=
t;Segoe UI Web (West European)&quot;, -apple-system, BlinkMacSystemFont, Ro=
boto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 15px; text-wrap-mo=
de: wrap; background-color: rgb(255, 255, 255);"><br/></p><p style=3D"color=
: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (W=
est European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helve=
tica Neue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; backgro=
und-color: rgb(255, 255, 255);">Sincerely,&nbsp;</p><p style=3D"color: rgb(=
36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West Eu=
ropean)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica N=
eue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; background-co=
lor: rgb(255, 255, 255);">Giselle&nbsp;</p><p style=3D"color: rgb(36, 36, 3=
6); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (West European)&q=
uot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;=
, sans-serif; font-size: 15px; text-wrap-mode: wrap; background-color: rgb(=
255, 255, 255);">Designer Living Customer Service&nbsp;</p><p style=3D"colo=
r: rgb(36, 36, 36); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web (=
West European)&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helv=
etica Neue&quot;, sans-serif; font-size: 15px; text-wrap-mode: wrap; backgr=
ound-color: rgb(255, 255, 255);">info@designerliving.com</p><p><br/></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p=
>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Car=
e, contacting you on behalf of the customer for the order below. The custom=
er is receiving a copy of this message.</p><p><br/></p><p><strong> Customer=
 Name:</strong>&nbsp;Noelle Dean</p><p><strong>Customer Order Number:</stro=
ng>&nbsp;200012729973187</p><p><strong>Purchase Order No:</strong>&nbsp;108=
933696332798</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a questi=
on</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spaces King Coz=
y Velvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding S=
et, Champagne Damask Comforter Bed Set with Pillow Shams, Bed Size: King, A=
ctual Color: Champagne/5978454565</p><p><strong> Agent message: </strong>&n=
bsp; I am contacting you on the customer behalf as she received the wrong c=
olor for the Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece. So, pl=
ease initiate a replacement for her ASAP with the same color she wants and =
keep her updated. Thanks in advance.</p><p><br/></p><p><br/></p><p><strong>=
What you need to do now:</strong></p><p>1. Reply to this message to contact=
 the customer, and do so within 48 hours, per the guidelines outlined in th=
e <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cus=
tomer_Service_Requirements">Marketplace Seller Customer Care Requirements.<=
/a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.c=
om/o/eJwczUFuwyAQAMDXmKO1LLtgDhwS7EOlHKr2BRiWFMkhkmu56u-r5gMzJaRqLImSoJ0xpB=
1pp76CNT5nKbBKtQl98TZPOlUDJFlWZNUCApJGYG0ZtBsJbDWoV4PeEnseCHbZ0u_4k7ZH2o8xP=
x-q9dyK9OOtBNb_3XVeZo40oZnQTVf2AJHmCztUe2i9PgeCIt_t3mXf2tn6_eUcIcb4PpjL53K7=
LR_qDPgXAAD___nzOTc"/></p>=