From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 05 Dec 2024 08:45:46 -0800
Subject: RE:Message from Walmart.com Customer, Ref ID:
 D1A0AC80A9144BEFACA4A4747C43E399   #Ref 20241204003424544
Message-Id: <B6VQTHBRSOU4.0O8A46H6IUIA1@eecuswebserver2>
To: "pc-D1A0AC80A9144BEFACA4A4747C43E399@relay.walmart.com"
	<pc-D1A0AC80A9144BEFACA4A4747C43E399@relay.walmart.com>
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<p>Hello Dorothy,</p><p><br/></p><p>Thank you for reaching out.</p><p><br/>=
</p><p></p><p><article><p>Unfortunately, this order was fulfilled by Walmar=
t, so we do not have access to your order details. Please reach out to Walm=
art Customer Service for assistance with this issue.</p><p><span class=3D""=
><span class=3D"flex h-[30px] w-[30px] items-center justify-center"></span>=
</span><span class=3D"hidden"></span></p><p><span class=3D""></span></p></a=
rticle></p><p></p><div class=3D"md:pt-0 dark:border-white/20 md:border-tran=
sparent md:dark:border-transparent w-full"></div><p><br/></p><p>We apologiz=
e for any inconvenience and wish we could help further.</p><p><br/></p><p>S=
incerely,&nbsp;</p><p>Giselle&nbsp;</p><p>Designer Living Customer Service&=
nbsp;</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Hi <str=
ong>Designer Living Inc.,</strong></p><p><br/><br/></p><p>You have received=
 an inquiry from <strong>Dorothy Ciezczak</strong> <br/><br/><strong> I am =
writing to follow up on the return of items associated with order #20001239=
7418749. The items, along with three others, were picked up by a FedEx driv=
er from my home. Despite requesting a receipt, the driver assured me that t=
he items were scanned and would reflect on my Walmart app by the end of the=
 day. I noticed that none of the four items appeared as updated in the app.=
 I promptly contacted Walmart=E2=80=99s customer service, and an agent conf=
irmed that FedEx records show all four items were picked up. Since then, I =
have called Walmart five times over the past month, only to be told repeate=
dly that the return has been =E2=80=9Cescalated.=E2=80=9D

This has been an incredibly frustrating experience. Beyond the monetary asp=
ect, this prolonged issue and lack of resolution reflect poorly on Walmart=E2=
=80=99s customer service. I have invested significant time and effort into =
resolving this matter without success.
Please help me</strong> <br/><br/>You can respond to the customer directly =
by replying to this email. Please respond to this inquiry within 48 hours b=
ased on our <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000=
006402">Marketplace Seller Customer Care Requirements</a>. We will keep a c=
opy of each email sent and received to help resolve disputes, improve custo=
mer experience, and assess seller performance.</p><p><br/><br/></p><p>Thank=
 you, <br/>Walmart Customer Service Team</p><p><br/><br/></p><p>RefID: D1A0=
AC80A9144BEFACA4A4747C43E399</p><p><img width=3D"1px" height=3D"1px" alt=3D=
"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1KxDAUB_DTNMvykvzz8RZZxFhBm=
IXoCULzZgx0MlBLxdsLc4FfS_VqPURJ0sFaGwDv1XfiyBx1ZcfGkGjjRSigMsFxcM2rngwZaEOO=
4GD8DGZXya5c4xqjlgm0y1b_5t-63et-zOvjrvpYe5NxvLf0qjPlEimzBl6Wt1wyMgJCgV0ss9p=
TH9fHBGry029D9q2ffdyezpFKKR-TzV_L5bJ8qjOZ_wAAAP__NVs4XA"/></p>=