From: "info@designerliving.com" Date: Thu, 05 Dec 2024 07:46:44 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012563692533 #Ref 20241203003124505 Message-Id: To: "c-E0AC11D6FAD84BDFB2A3F408C135B0C8@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Karla-

Thank you for the= information that you have provided. Upon further investigation, we have co= nfirmed that the item is already out of stock. We have processed a full ref= und on your order. Please allow 2-3 business days for the refund amount to = reflect on your account.

We apologize for the circumstanc= es.

Sincerely,

Kyle

Designer Living

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My address is 562 Warren Ave, Belvidere Illinoi= s 61008

Sent from my iPhone

On Dec 4, 2024, at 4:27=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello Karla-

Thank you for t= he photo that you have provided. We would like to send you a replacement or= der. If you agree with the resolution, can you provide us the address in wh= ere we send the replacement?

Sincerely,

Kyle

= Designer Living

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Sent from= my iPhone

On Dec 4, 2024, at 11:15=E2=80=AFAM, = Designer Living Inc.

=EF=BB=BF
Hello = Karla-

Thank you for your email. Can you provide us a photo of the wrong color = item that you have received?

Sincerely,
Kyle
Designer Living

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Dear Designer Living Inc.,

Karla Worley wants to connect with you for the order below:

Customer Order Number: 200012563692533
Purchase Order No: 108933482695117
Rea= son for Contact: Ask a question
Item name/num= ber: Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece = Luxe All Season Down Alternative Bedding Set Champagne/5978454565

Customer Message:
I was sent burn= t orange and ordered champagne. I would like the champagne one sent to me s= till so I can return this burnt orange.

What you = need to do now:
1. Reply to this message to contact the cust= omer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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